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Buyer Protection

How ampario protects your purchases

When you buy on ampario, you're automatically covered by our Buyer Protection. We ensure every transaction is fair and secure.

Secure Payment

All payments are processed through Stripe — one of the world's leading payment providers. Your credit card and bank details are encrypted and never shared with the seller.

14-Day Return Policy

You have 14 days after receiving an item to return it. Simply contact us through the order details and we'll initiate the return process.

Dispute Resolution

If you have a problem with a purchase (e.g., item not received, significantly differs from description), you can open a dispute. Our team will review the case and find a fair solution.

Data Protection

Your personal data is processed in accordance with GDPR. Contact details are only shared with the seller when necessary.

What's Covered

  • Item not received
  • Item significantly differs from description
  • Defective or damaged goods (beyond what was described)
  • Seller not responding
  • Returns within the withdrawal period

Buyer Protection applies to all transactions processed through ampario.com. If you have any problems, you can always open a dispute through the order details.